Where Care Actually Gets Lost

Where Care Actually Gets Lost

Where Care Actually Gets LostHelen De-Lovely, LCSW
Published on: 02/09/2026

They mailed us a mocktail kit for a conference about medical billing. I made one, sat down for eight hours of panels, and watched a room full of hospital executives describe my Tuesday. Here's what they said, the one thing I didn't expect to feel, and what it means if you're the one trying to get an appointment.

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Why the Wait Is So Long

Why the Wait Is So Long

Why the Wait Is So LongHelen De-Lovely, LCSW
Published on: 01/09/2026

The months-long wait to see an in-network therapist isn't about demand. It's about credentialing — and here's what my team and I built to fix it in my own practice.

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