My Story · Helen DeLovely, LCSW · The Healing Haven SLC
Now accepting new clients — free 15-minute consults, in person or by phone
My story · In my own words

I'd rather you hear it from me.

If you've searched my name, you've probably read that I lost my license and that I changed my name. Both are true. Here's the rest — the part the reviews leave out.

Helen DeLovely, LCSW · Founder & Clinical Director
Watch · 2 minutes
The short version

What happened, and what I own.

In 2006, my license was revoked. I had my own clinic, I was going through a divorce, and I entered a romantic relationship with a client. That was wrong. It went against the ethics of my profession, and I knew better.

The biggest mistake I made was not addressing it immediately. I was so ashamed and so humiliated that I didn't engage with the board or fight for myself. If I had, I probably would have kept my license under probation. Instead, I lost it.

I was told I could reapply in two years. I did, and I was denied. Two years after that, I applied again, and I was denied again. The people closest to me told me to let it go — that this part of my life was over. I didn't believe that. Being a therapist was too much of who I am.

During COVID, when everyone needed a therapist, I made my case one more time. I got my license back under three years of probation: meetings with the board every three months, and an employer willing to take on the extra work of supervising me. I did all of it. I've now been off probation for about three years, and I run my own clinic again.

About my name. I was given a birth name, then an adopted name, then a first husband's last name. When I was done being named by other people, I chose my own: half of my maiden name, Decker, and Lovely. DeLovely. It isn't a way to hide — there aren't many DeLovelys, and I say it proudly. It's the first name that felt like me.

I'm sharing this publicly because I'm taking back control of my own story. I'd rather you hear it from me than read it from someone who wasn't there.

Read the longer version, with the full podcast transcript

For the record

Removed by Google. Posted again. And again.

Since The Healing Haven opened, the same one-star "review" — never from a client, always the same script about my license — has been posted, flagged, removed, and posted again under new account names. Google has taken it down more than once. It hasn't stopped. So rather than chase it, I'm documenting it here, in the open, next to the truth.

11

Documented postings and removals, same script every time

5

Different account names — Dennis McCoy, Vanilla Rice, Freedom of Bleach, Dump Trump, Concerned Citizen

2

Google listings targeted — my practice and a former employer's page

2

Removals confirmed by Google's own emails

0

Of them from anyone who was ever a client

Scroll to see all 11

One-star review by Dennis McCoy on a former employer's Google page, edited about eight months before June 2026, alleging license revocation. Former employer's name withheld.
Late 2025 · former employer's page

It started before the practice existed

Posted on the Google listing of a clinic where I was employed. One review on the account. "Edited 8 months ago" when we found it in June.

"In the past she had her license revoked by the state of Utah… I feel that her clients should know this in advance."
One-star review by Dennis McCoy on The Healing Haven's Google profile, June 2026, alleging license revocation and probation.
June 2026 · practice profile Removed

Then on The Healing Haven — days after we opened

Same text, lightly reworded. Flagged and removed. When it was removed, my reply to it disappeared with it.

"…has had her license revoked and put on probation in the past by Utah's DOPL… Her clients should know this in advance."
Dennis McCoy's Google profile: two contributions, restricted profile.
June 2026 · the account behind it

One review. Restricted profile.

Every account that has posted this has the same shape: created with a single review, no photos, profile locked. That is not what a client looks like.

Google's email confirming removal of the Dennis McCoy review, June 17, 2026.
June 17, 2026 Removed by Google

Google's own word for it

This isn't me saying it violates policy. This is Google's notification that it did, and that they took it down.

The same one-star review by Dennis McCoy re-posted on June 19, 2026, marked Edited 18 hours ago and New.
June 19, 2026 · practice profile Re-posted

Back within two days, marked "New"

Word for word the same. Flagged again. This is the pattern: remove, wait, re-post.

August 6, 2026 · practice profile · new account name Fifth posting

A new name, and a new line about my name

Weeks after the last removal, the same script returned under a different account — zero reviews, zero photos — this time adding a claim about my name change.

"…has had her license revoked and put on probation in the past by Utah's DOPL. All of her disciplinary actions can be verified by Utah's DOPL website, including her name change while going through the disciplinary process. I feel that someone seeking mental health help should know about there therapists career choices…"

Quoted exactly as posted, spelling included.

A new one-star review posted under the name Vanilla Rice, August 8, 2026.
Aug 8, 2026 · practice profile Posted

Vanilla Rice

A new account, same practice, same script — filling the gap almost immediately after the last one came down.

Google's email confirming removal of the Vanilla Rice review, August 8, 2026.
Aug 8, 2026 Removed by Google

Taken down the same day

Google removed it hours after it went up.

Review posted under the name Freedom of Bleach, with Helen's full public reply.
Freedom of Bleach Posted, with reply

Same claims, my reply left public

Another account, the same handful of talking points — and my own response sitting right beside it for anyone who wants to read it.

Review posted under the name Dump Trump, with Helen's reply.
Dump Trump Posted, with reply

Yet another account, same script

Different handle, same three or four claims. My reply is on the record here too.

Email notification of a new review from the account Concerned Citizen.
Concerned Citizen Notification

The alert that started this round

Google's notification, the moment this one went live.

Google dashboard showing the Concerned Citizen review posted 26 minutes ago.
Concerned Citizen 26 minutes old

This is still happening

This screenshot was taken 26 minutes after the posting went up. It isn't history. It's ongoing.

What's true in those posts: my license was revoked in 2006, and I practiced under probation when I earned it back. Both are on this page, in my words, above. What isn't: that I changed my name during a disciplinary process, or to hide from one. My name change is explained above, and my previous names are stated on this page. Everything about my license is public record with the Utah Division of Professional Licensing — I'd rather you check it than take either of our words for it.

Read the full story, in my own words, on the blog

What's different

Twenty years later, this is how I practice.

A mistake you don't look at repeats. A mistake you take apart becomes the thing that keeps you honest. These are the guardrails I built, and still keep.

One

I consult, every time

At 25 I was doing everything alone — the billing, the scheduling, the sessions, all of it, with no balance and no one to check me. Now I have trusted colleagues I consult with on any question of ethics, and I use them.

Two

I do my own work

I'm still in therapy. I've done years of deep work on myself, and I don't expect anything from a client that I haven't been willing to do first.

Three

I'm not ashamed anymore

I answer questions about this openly, with clients and with colleagues. Shame is what kept me from facing it the first time. Being open about it is how I make sure that never happens again.

2006

License revoked. Denied reinstatement twice.

3 years

Of probation, earned back during COVID. Board review every three months.

6 months

To open The Healing Haven this time. My first practice took three years.

Who this is for

Two people I'm talking to.

If you're thinking about working with me

You're allowed to have questions about this. Ask them — in a consult, in a first session, whenever. I'll answer, and I'll provide whatever you need to feel confident that the steps were taken.

And if, after that, I'm still not the right fit for you, that's okay too. There are a lot of good therapists, and I'll help you find one.

Book a free consult

If you're a therapist in the hard part right now

When this happened to me, colleagues stopped talking to me. I want you to hear from someone who's been through it: this is not the end of your career.

You don't give up on yourself, even when everyone around you says stop. Even when years pass. Do the work, take the steps, and keep going.

Reach out
The full conversation

The Healing Haven Podcast, Episode 2.

Recorded live · Salt Lake City · 17 minutes

The two-minute version is above. This is the whole thing, unscripted, recorded in front of a live group. If you want to know who you'd be working with, this is the closest you'll get without sitting across from me.

  • 0:00What's being said online, and what's true
  • 2:052006 — what happened, and what I didn't do
  • 6:30Denied twice. Told to let it go.
  • 10:30"Did you do something wrong?" — yes
  • 13:40The guardrails I practice with now
  • 15:05If you're a client, or a potential client
Questions people actually have

Ask the uncomfortable ones.

Is your license active right now?

Yes. I'm a licensed clinical social worker in Utah, and I've been off probation for about three years. Licensure is public record — you can verify it with the Utah Division of Professional Licensing at any time, and I'd encourage you to.

Did you do something wrong?

Yes. Twenty years ago I had a romantic relationship with a client. That's a violation of the ethics of my profession, and my license was revoked for it. The thing I own most is that I didn't face it at the time — I let shame do the talking. That's the part I've worked hardest to make sure never repeats.

Why did you change your name?

Because I'd been given three names by other people and wanted one that was mine. DeLovely is half my maiden name, Decker, plus Lovely. It's not a way to hide — it's a name almost nobody else has. My previous names are public, and I'm not evading anything.

Can I bring this up in a consult?

Please do. The free 15-minute consult exists so you can decide whether we're a fit, and this is a fair thing to weigh. I'll answer anything you ask.

What if I'm still not comfortable?

Then I'm not your therapist, and that's okay. There are plenty of good clinicians in Salt Lake City, and I'll point you toward one. What matters is that you get care from someone you trust.

Why post this publicly at all?

Because it's true, it's public information, and I'd rather tell it myself. Too many women spend years reclaiming who they are while other people try to define them. I'm done letting someone else write this part. There's a longer, fully written version of this story — with the whole podcast transcript — on the blog.

Whenever you're ready

Now you know. Come as you are.

Start with a free 15-minute conversation — about you, not about me. No paperwork, no pressure, and every question welcome.